Terms of Service

yooh is an app for iPhone for meeting people in Australia, the Philippines and the United States: dates, new friends and group hangs. yooh used to work by text, and texting is winding down (section 5). By using yooh or joining the app's waitlist on our website you agree to these Terms.

yooh is run by Wemu Inc. In these Terms, “we”, “us” and “our” mean Wemu Inc., and a “member” is anyone who uses yooh. If you don't agree to these Terms, please don't use yooh.

Please read sections 9 to 18 carefully. They explain what yooh does and doesn't do, that you're responsible for how you meet people, and the limits on what we're responsible for if something goes wrong.

You must be 18 or older. By using yooh or joining the waitlist you confirm that you are. We reserve the right to suspend any account where we detect under-18 use.

An account is for one person, using their own mobile number and real identity. One account per person.

• Joining the waitlist doesn't create a yooh account or reserve you a place, a username or anything else in the app.
• We'll email you once, when the app is out. We don't send a confirmation email or a newsletter.
• Joining from a friend's invite link records who invited you.
• To come off the list, email [email protected].

• Intros on yooh are free. You can't buy them.
• You get 3 free intros when you finish setting up your profile.
• You get 1 more free intro each Monday (Sydney time) while you have fewer than 3.
• When a friend you invited completes their first intro, you and that friend each get 1 more, even past 3.
• An intro is used only when both sides say yes. If the other side passes, nobody answers or the intro expires, no intro is used.
• Hangs (group meetups someone in the app hosts) are free. Joining or hosting one never uses an intro. A group meetup we invited you to by link uses 1 when you join it.
• If 2 or more people who were at a hang, and more than half of them, say you didn't come, you can't join or host hangs for 7 days. If you said you were there, we look at it ourselves first. Intros carry on as normal.
• Intros have no cash value and can't be bought, sold or transferred.
• Credits bought before 7 October 2026 stay on your account and don't expire.
• If you believe a past purchase was charged in error, email [email protected] within 14 days of the charge.

• We no longer sign anyone up, make intros, take requests or add anyone to group meetups by text.
• Meetups already locked in still get their texts (the spot, the time and reminders).
• Links we've already sent keep working until they expire, so you can still answer an intro you have.
• You can still report or block someone you met, and unsubscribe, by replying to our texts as before.
• Standard carrier rates may apply to texts you send. yooh covers its own.

No harassment, hate or explicit content. We review reports within 24 hours, and we remove content and accounts we find break these rules. Report anyone from the app, or email [email protected].

By using yooh you also agree to:

• Meet in public, especially the first few times.
• Be respectful.
• Follow the law, including drinking laws.
• No spam, scams, or solicitation.
• No fake profiles, no impersonation.
• Accept our right to remove anyone for breaching these rules.

See Safety.

Before your first intro in the app, we ask you to take a verification selfie. It is stored only to check it's really you, against your profile photo, and is never shown to other users. It is not a background or identity check.

We can suspend or remove your account if you breach these Terms or applicable law. To delete your account, go to Me in the app and tap Delete account, and it's deleted straight away. Or email [email protected]; we delete it within 30 days, as set out in the Privacy Policy. Deletion can't be undone.

Sections 9 to 18 keep applying after your account is deleted or removed.

yooh introduces people and suggests public places and times to meet. Even when we put a group together or suggest a spot and time, we don't run, host or supervise the meetup, and we aren't a party to anything members arrange or agree between themselves.

Members, including members who host a hang, aren't our employees, agents or representatives. We don't employ, control or supervise members or venues, and unless we tell you otherwise, nobody from yooh is at a meetup. We aren't responsible for what members do or say, online or in person. Each member is responsible for their own actions.

We don't run criminal record, identity or any other background checks on members.

A Verified badge means only that a person on our team compared that member's selfie with their profile photo and thought they matched. It doesn't mean we checked their name, age, identity, history or intentions.

A member's age, and everything else on their profile, is what they told us. We can't promise that anyone is who they say they are, or that they're safe to meet.

Meeting people you don't know carries risks, including injury, illness, harassment, assault, theft, loss of or damage to your things, and harm from alcohol. You're responsible for who you meet and how you meet them, and you go to every meetup at your own risk (subject to sections 14 and 15).

To look after yourself:

• Meet in public, especially the first few times.
• Tell a friend where you're going, who you're meeting and when.
• Arrange your own way there and home.
• Follow the law where you meet, including the drinking age (21 in the US). Nobody has to drink, and nobody should push anyone to.
• Some hangs, like a run or a walk, are physical. Only do what you're fit and well enough to do.
• Leave whenever you feel unsafe or uncomfortable.
• In an emergency, call 000 in Australia or 911 in the Philippines and the US, then tell us.

There's more in our Safety Centre.

The venues and places we suggest, and any other business you visit, are independent of us. We pick them because they're public, but we don't own, run or inspect them. We aren't responsible for their premises, food, drinks, prices, service, accessibility or conduct, or for whether they're open.

What we show about a venue, like its opening hours or price, may be out of date. Check with the venue directly before you go.

We review the reports we get (section 6) and decide what to do about each one. We may suspend or remove a member, remove content, or take no action.

We don't watch everything members say or do, on yooh or when they meet, and we don't promise to. Acting on a report, or not acting, doesn't make us responsible for what a member did, and doesn't mean we've checked or vouch for anyone.

A report to us isn't a way to get urgent help. If you're in danger, call emergency services first.

Rights you keep. Nothing in these Terms excludes, restricts or changes any right or remedy you have under a law that can't be excluded, such as the consumer guarantees under the Australian Consumer Law, or consumer protection laws in the Philippines and the United States.

TO THE EXTENT THE LAW ALLOWS, WE PROVIDE YOOH “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

In plain words: we don't promise that you'll be introduced to anyone or get on with them, that anyone will turn up, that members, meetups or venues will be safe, that what members or venues tell us is accurate, or that yooh will always be available or work without errors.

To the extent the law allows, and subject to “Rights you keep” in section 14:

• We aren't liable for any indirect, consequential, special, punitive or exemplary loss, or for lost profits.
• We aren't liable for personal injury, or loss of or damage to property, caused by other members, venues or anyone else who isn't us.
• Our total liability to you for all claims about yooh is limited to the greater of what you paid us in the 12 months before your claim arose and US$100.

None of this limits our liability for fraud, gross negligence or wilful misconduct, or for death, personal injury, or loss of or damage to property, caused by our own negligence, where the law doesn't let us limit it.

To the extent the law allows, you release Wemu Inc. and its directors, staff, contractors and agents from all claims, demands and losses arising from your dealings with other members, or with venues and other businesses, including anything that happens at or after a meetup. If you have a dispute with another member or a venue, it's between you and them.

This release doesn't cover anything we did or didn't do ourselves, like how we handled a report, our own fraud, gross negligence or wilful misconduct, or any right you can't give up by law, including your rights in section 14.

If you live in California, you waive California Civil Code section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” Wherever you live, you also waive any law like it, as far as the law allows.

To the extent the law allows, you agree to cover (indemnify) Wemu Inc. and its directors, staff, contractors and agents against any claim someone else makes against any of them, and any loss or reasonable cost (including legal costs) that results, to the extent it arises from:

• how you behave on yooh, or at or around a meetup you go to or host;
• anything you post or send on yooh, like your profile, photos and messages; or
• your breach of these Terms.

You don't have to cover any part of a claim, loss or cost that we caused.

If a court or a law says part of these Terms can't be enforced where you live, that part is limited or removed only as far as it has to be, and the rest of these Terms still applies.

We may update these Terms. If a change matters, we'll show you the new Terms in the app and ask you to agree before you start anything new, like asking for an intro or joining a hang. You can still report, block, pause, see your plans and delete your account without agreeing. If you don't agree, you can delete your account. We'll post every change on this page and update the date at the top.

Questions? Email [email protected]. For privacy queries see the Privacy Policy.